At Petals, we respect your privacy. We collect personal details such as your name, contact number, email address, and shipping address solely for the purpose of processing your orders and providing customer service.

Your information is kept secure and is never sold, rented, or shared with third parties for marketing purposes. We only share necessary details with trusted partners (such as courier services and payment gateways) strictly for order fulfillment.

All payments are processed through secure and trusted payment gateways. We do not store your credit/debit card numbers, CVV, or UPI PINs on our servers.

We may use your contact information to send you updates regarding your order, shipping status, or important account notifications. With your consent, we may also send you promotional offers, which you can opt out of at any time.