FAQ

Frequently Asked Questions

What is the status of my order?


We have you covered! You will receive an email/text confirmation once your order has been placed containing your tracking number(s).




My discount code is not working, what do i do?


We are sorry your having trouble checking out, please note that some discount codes are only available for small time frames such as; weekend sales, holiday sales, surprise sales, and subscription discounts. Other coupons may require users to create an account on the site and be logged in upon check out to utilize the discount code.




Where are your products shipped from?


We are a small business located in Los Angeles, CA. All orders are handmade and processed from our home.




How long will it take to receive my order?


All items are made to order, processed, and shipped within 5-10 business days. For more information on shipping see our store policies.




How can i pay for my order?


Our shop currently accepts major debit/credit cards. We also accept payments through PayPal, AfterPay, Sezzle, and Affirm.




Can i exchange my order?


All orders are made to order, we do not accept any returns or exchanges. All sales are final with the exception of issues with quality.




Can i cancel my order?


To cancel your order, you must inform us of your decision immediately within 24 hours of your initial order. Read more about our store policy.




What do i do is my order is lost or stolen?


Once the item has been scanned as shipped or delivered, we are not responsible for any lost or stolen items. Please ensure your mailing address is correct before placing your order.




Where can i find product sizing?


Product sizing varies different fabrics and styles. Product size information can be found toward the bottom of each product detail page.